Now that your SEO is polished,   you're ready to launch. Publishing your site makes your Clinic Sites website live on the Internet so patients can find it. This guide will walk you through activating your Clinic Sites subscription and changing your DNS records. Once complete, your website will be available publicly with your chosen domain name.  Bef...

Need to build a new page for something like clinic fees, resources, or custom content? This guide will walk you through how to create a new page, add blocks, and link it to your navigation menu so it’s visible to your visitors.   Before you start You’ll need Admin access to create and publish pages on your Clinic Sites website. How to Create A New P...

Now that your website's brand styling is cohesive,  you'll want to review Page SEO settings.  This guide helps you fine-tune your page metadata, so your Clinic Sites pages are more discoverable and attract the right audience when they search for your clinic online.   Before you start You'll want to make sure you have Admin access to make changes to ...

Now that you've spun up your Preview Site , you'll want to  polish your two most-visited pages, your Home and About. As you go through your content, make sure it accurately represents your clinic's brand, connects with your patients‍ , and showcases your clinic.    Before you start You'll want to make sure you have Admin access to make changes to yo...

When moving to Clinic Sites from another platform, it's essential to avoid 404 errors, preserve SEO rankings, and maintain visitor trust. This guide walks you through setting up 301 redirects so anyone trying to access your old URLs will be seamlessly guided to your new site.   Before you start You’ll need Admin access to your website’s Settings. Ha...

Congratulations on spinning up your brand new Clinic Sites website!  Whether you’re using Jane or working with a standalone site, the video below will walk you through what you're seeing, what you can customize, and how to take your first steps toward launch with confidence. Before you start To make any edits, you'll want to make sure you're logged ...

Have questions about whether Clinic Sites is HIPAA‑compliant or if a Business Associate Agreement (BAA) is needed? You’ve come to the right place. In this FAQ, we clarify how Clinic Sites handles (or doesn’t handle) protected health information (PHI), and what that means for HIPAA compliance requirements.  If you don’t find the information you need ...

Now that you've polished and perfected your Home and About pages , you'll want to turn your attention to the design elements of your website. This guide helps you align your clinic’s visual branding, from colour palette to logos and favicon, so your Clinic Sites website reflects your clinic's identity.    Before you start You'll need to have Admin a...

Your website’s footer is displayed at the bottom of every page, making it a great place to showcase important details about your clinic, like hours of operation, address, and contact information. This guide walks you through customizing your footer layout so that it reflects your clinic’s branding and provides helpful information to visitors.   Befo...

By default, services appear in your main menu as a dropdown. But if you have more than 10 services in Jane, your site will automatically switch to a single Services page layout instead.  If you have fewer than 10 services and would like to control this manually, this guide will show you how to switch between the dropdown and the full Services page. ...

Learn more about Social Plus, a done-for-you service that delivers high-quality, branded social media posts tailored to your clinic’s voice, and have your posts automatically published to your connected platforms like Instagram, Facebook, and more. Before you start To get started with Social Plus, you need to have an active subscription to Social Pl...

To ensure your Clinic Sites website syncs properly with your Jane account, it's important to set up key areas in Jane first, before spinning up your Clinic Sites website. This guide walks you through each of those steps, so your clinic name, services, treatments, disciplines, staff, and branding all transfer and sync smoothly to your website.  Befor...

Images add visual warmth and personality to your clinic’s website. When chosen thoughtfully, they can boost patient trust and support your clinic's overall brand. Effective imagery can also improve SEO and increase appointment bookings by creating a professional first impression. This guide walks you through how to choose professional images on your...

The first step to creating a professional website for your clinic is to spin up a preview website. Clinic Sites allows you to create a free preview of how your website would look with our platform, giving you a private, fully functional version of your website to explore. This article walks you through how to generate your free preview site and star...

You've added your content, styled your pages, and now you're almost ready to launch your Clinic Sites website. We know that going live can feel overwhelming, especially if there are a few things that feel unfinished. This guide walks you through best practices to prepare for launch, including what you can still update later and why launching sooner ...

Selling products like supplements, rehab tools, or digital resources can be a great way to support your patients and generate additional revenue for your Clinic. With Clinic Sites, you can easily add a storefront to your website so clients can browse and buy with confidence.  Each storefront operates a bit differently; some have embeddable code to a...

Have questions about how Clinic Sites keeps your website safe and secure? You’re in the right spot. In this FAQ, we address how your site is protected, from SSL encryption and reCAPTCHA to server infrastructure and data backups. If you don’t find the information you're looking for below, don’t hesitate to reach out to us at  support@clinicsites.co ....

If your text displays in the wrong font, size, or carries over hidden formatting when you paste it into Clinic Sites, there's a simple fix. This guide walks you through easy fixes to make pasted content look clean and on-brand. Things to know/Before you start To troubleshoot formatting issues, you’ll need Admin access to edit page content. You may a...

Keeping your website content concise helps you engage your patients, convey your clinic’s services, and improve SEO performance. Let’s walk through how much content works best on different pages.   Before you start Ensure you have admin access to edit page content across your site. You may also want to use a website word counter   to help check your...

To help manage your relationship with patients and to ensure legal compliance, it's important to establish clear legal policies for your website. Two key pages that you may want to consider would be a Terms and Conditions page and a Privacy Policy page.  A Terms and Conditions (T&C) page sets out the rules for using your website, covering areas ...

Publishing blog posts is a great way to educate patients, boost your SEO, and keep your website active. This guide walks you through how to create and publish a new blog post for your website. Before you start You’ll need Admin access to your Clinic Sites website to create and publish blog posts. You'll also need to have a blog tab in your Main/Navi...

Your staff page is a great way to help potential patients get to know your team. With Clinic Sites, you can either automatically pull in staff profile photos and bios via Jane integration or manage profiles manually using User blocks. This guide walks you through how to display, edit, and customize staff members on your About page and any other page...

Dropdown menus are a helpful way to organize your navigation bar, allowing you to group related pages under a single menu item. This keeps your site easy to explore and helps patients quickly find what they’re looking for without being overwhelmed by too many links.    Before you start Make sure you are logged into your site and have admin access, a...

Need to update a published blog or fine-tune a draft you post it? This guide walks you through how to find, edit, and save changes to any of your blog posts on your Clinic Sites website.   Before you start You’ll need Admin access to your Clinic Sites website to create and publish blog posts. You'll also need to have a blog tab in your Main/Navigati...

Your Clinic Sites website automatically syncs your branding colours from your Jane account. This makes it easy to keep your branding consistent across both platforms. You can also turn off this sync setting if you want your website to use different colors than what’s set in Jane.  In this guide, you’ll learn how to change your colours, adjust syncin...

Buttons are one of the most effective ways to guide potential patients to take action, whether it’s booking an appointment, meeting your team, or learning more about your services. This guide walks you through how to add and link buttons across your site, including in your main navigation and content blocks.   Before you start Think of your button a...

Clinic Sites integrates with your Jane account to sync over publicly available clinic information like disciplines, staff bios, and visual branding. Managing your Jane Integration settings helps keep your site up to date, without overwriting intentional customizations.  This guide walks you through each Jane integration option and offers best practi...

This guide helps you add new users or update permissions for existing users to control who can edit your Clinic Sites website. Keeping these permissions accurate ensures that only trusted team members can make updates to your site.   Before you start You’ll want to make sure you have Admin privileges in your Clinic Sites account to make any edits to...

If your logo appears blurry or your images are showing up sideways or upside down, don’t worry, there are a few simple fixes you can try. This guide walks you through the steps to correct these issues and get your site looking sharp and professional   Before you start You need to have Admin access to upload and replace images on your site. It also h...

SEO (Search Engine Optimization) is all about helping your ideal patients find your clinic online, whether or not they’ve heard of you before. It ensures that when people search for services in your area, your website shows up at the top of search results. The Clinic Sites platform is already designed to be SEO friendly with fast load speeds, mobile...

Your Site Settings area is the behind-the-scenes hub for managing everything from your contact details, Jane Sync, billing information and more. Taking a few minutes to familiarize yourself with these settings can help ensure your site launches smoothly, your clinic’s information is correct, and your site performs well in search results. This guide ...

Optimizing block visibility ensures your site displays the right content for desktop, tablet, and mobile visitors. This guide shows you how to control which blocks appear on which devices so your site looks intentional and responsive. Before you start You’ll need Admin access to edit blocks on your site. How to Change Block Visibility on Different S...

Sometimes you want to offer downloadable content, like forms or PDFs, directly on your website. Clinic Sites doesn’t currently support a built-in file manager, but there is a simple workaround that allows you to upload a file and link it to a button on any page of your site. Before you start You’ll need Admin access to create a page and edit blocks....

Publishing your site makes your Clinic Sites website live on the Internet so patients can find it. This guide will walk you through activating your Clinic Sites subscription and changing your DNS records. Once complete, your website will be available publicly with your chosen domain name. Before you start You'll want to have admin access to your Cli...

Once your Services page is set up , you can reorder services, add new ones, upload images to your Service blocks, and remove services that you no longer offer. This guide will walk you through all of those updates so your Services page stays polished and up to date.   Before you start You’ll need Admin access to make any updates to services or progr...

Wondering if your Clinic Sites website is SEO friendly? It is, by design. This FAQ explains the built-in features that help your site perform well in search results, and how you can improve your visibility by creating content that speaks directly to your ideal patient. If you don’t find the answer you’re looking for below, don’t hesitate to reach ou...

Ensuring your clinic’s address and map are visible on your site makes it easy for patients to find you. This guide will walk you through how to manage your clinic’s location and control how your location is displayed on your Clinic Sites website.    Before you start If you're a Jane-integrated clinic, your location will already be synced automatical...

Logging into your Clinic Sites account gives you access to all your website customization tools, from editing pages to managing design and content. This guide will show you how to log in so you can start making updates right away.   Things to know/Before you start Make sure you have access to the email address associated with your Clinic Sites accou...

Your Clinic Sites website is built out of content blocks. From testimonials and contact forms to images and text media, blocks create a clean layout that guides patients through your site. With sixteen unique blocks to choose from, this guide will break down what each block is for, how to use it effectively, and best practices that ensure your site ...

Now that you've added a block to your page, you may want to edit the block's text content. This guide walks you through how to edit the text in any block within your Clinic Sites website.   Things to know Text changes made to a block must be saved by clicking the Save Block button. How to edit a block This step-by-step walkthrough will show you how ...

Every piece of content on your Clinic Sites website is built using blocks. Reordering blocks allows you to customize your website's layout. This guide will walk you through accessing the edit block menu and changing the order of your content blocks.   Before you start Reordering your blocks can only be done on a page that already contains blocks. Ho...

Blocks are the structure your Clinic Sites website is built from. Whether you're adding a gallery, a testimonial block, or a contact form, blocks allow you to structure your content. This guide walks you through how to add a new block to any page on your Clinic Sites website.   Before you start Make sure you're logged into your Clinic Sites account ...

Cloning a block allows you to quickly duplicate existing content on your Clinic Sites website. Cloning is especially helpful if you want to reuse a layout, preserve formatting, or recreate a similar section without starting from scratch. This guide walks you through the steps to clone a block.    Things to know The cloning feature is particularly he...

Understanding how to edit text on your Clinic Sites website is the first step in creating relevant content for your clinic. You’ll notice that the same pencil icon text editor is used across all pages, making it easy to identify how to update your text. This guide walks you through adding, editing, and formatting text using our text editor so you ca...

Need to update your credit card, billing address, or view past invoices? You can manage all your billing details directly from your Clinic Sites website. This guide will walk you through each step to keep your payment information accurate and your subscription running smoothly. Things to know You'll want to make sure you have admin access and an act...

If your site syncs with Jane, all your services automatically appear under the Services menu, either as a Services dropdown or  as a Services page . If you don’t want every service displayed on your Clinic Sites website, this guide shows you how to archive select services so they’re hidden from visitors.   Before you start You’ll need Admin access a...

Your logo and favicon are key to creating a consistent brand experience for your patients as they interact with your clinic. Your logo is your clinic’s main visual identifier, and it's usually displayed in your header to represent your brand. Your favicon is a branded icon that appears in browser tabs, bookmarks, and search results. This guide will ...

Cropping and resizing images helps keep your site looking polished, loading faster, and making it easy to navigate.  Whether you need to clean up a composition, reduce file size, or make an image fit perfectly in a header or block, this guide will walk you through the steps using iLoveIMG, which is a free, beginner-friendly online tool. Before you s...

If your website is missing new photos, bios, or service details from Jane, there are a few troubleshooting steps you can take. This guide walks you through the most common causes and how to fix them, so your site stays accurate.   Things to know You'll need Admin access to your Clinic Sites website and a fully integrated Jane account to make these c...

Integrating your Jane account with Clinic Sites allows your website to pull in your clinic’s branding and key details automatically, saving you setup time and keeping everything consistent.  Because of our close partnership with Jane, when a Jane customer signs up for Clinic Sites, we’re able to securely access your clinic’s publicly available Onlin...

Your website’s main menu helps patients move through your site and find the most important pages, like your Services, Contact, or About page. Keeping your menu updated ensures patients always land where they need to go. This guide walks you through how to add, remove, reorder, or edit links in your main (navigation) menu. Before you start You'll nee...

Organizing your dropdown menu ensures that the most important menu item appears first, helping patients find what they need easily. This guide walks you through rearranging your dropdown menu items when they’re organized via the Smart Menu system. Before you start You'll need Admin access to make any changes to your dropdown menu items.  How to Reor...

Accurate SEO titles and Meta descriptions help your clinic’s pages stand out in search results and help attract the right audience. This guide walks you through how to manually update your meta title and description, or use our built-in AI generator to help you write and refine them for better visibility in search results. Before you start It’s impo...

Default images are built into your Clinic Sites website to make your site look polished even before you upload your own visuals. This guide will show you how to manage those default images by adding new ones, removing the ones you don’t need, saving favorites, and using them throughout your site.   Before you start You’ll need Admin access to access...

Adding links to external websites, like partner pages, booking platforms, or resources, helps your patients navigate to relevant information beyond your site. This guide walks you through three simple ways to add links: through your menu, through buttons in blocks, and within your text. Before you start You’ll need Admin access to make changes to me...

Social media icons are a great way to connect patients directly to your clinic’s social platforms. In this guide, you’ll learn how to add and control where these icons show up on your website.   Before you start You’ll need Admin access to your Clinic Sites dashboard to make changes in both the Settings and Design areas. How to Add Social Media Link...

Changing your Clinic Sites website password is quick and easy, whether you're doing it for security reasons or if you just want a fresh start. In this article, we'll walk you through the step-by-step process to update your password and what to do if you’ve forgotten your current one.   Before you start You’ll need access to the email address used to...

Your header is the first thing patients see, and it sets the tone for your entire page. Adding a video or image to your header is a great way to visually communicate what your page will contain. This guide will walk you through how to add an image or video directly into your header.   Before you start You’ll want to make sure you have admin access t...

Curious about what’s included in your monthly Clinic Sites hosting and setup fee? You’re in the right place. In this FAQ, we break down everything to give you a clear sense of what you're paying for and the benefits you get. If you don’t find what you're looking for below, don’t hesitate to reach out to us at  support@clinicsites.co .   Things to kn...

Updating your website’s colours is one of the best ways to align your website with your clinic's brand. Whether you have custom hex codes from a designer or just want to choose from our preset colour options, this guide will walk you through how to manually change the colours on your Clinic Sites website and ensure your selections meet accessibility...

White space is one of the core principles of great website design. Adding space between blocks gives your content room to breathe, helps patients scan more easily, and makes your website feel clean and modern.  In this guide, you'll learn how to add space using vertical padding and height settings, and how to visually balance blocks using your own j...

Need help with your site? You’re in the right place. This FAQ covers how to get support, from using our Knowledge Base to connecting with our team by email or Zoom. If you don’t find what you're looking for below, don’t hesitate to reach out to us at support@clinicsites.co .     Things to know All Clinic Sites clients have access to our Support team...

Your font choices shape the tone and personality of your website, indicating your clinic's brand and setting the tone for anyone visiting your website. Updating your website's fonts can help your site feel more streamlined and can make it easier for patients to read your content. In this guide, we’ll walk you through how to change your website’s hea...

This guide covers how to change the design of your main menu, which appears in the header of every page on your Clinic Sites website. You can update the layout of your main menu, your logo size, and logo alignment to better reflect your clinic’s branding.   Things to know You'll need to have admin access to your Clinic Sites website to edit the desi...

If you no longer need a block, like an outdated testimonial, duplicate image, or extra contact form, you can delete it in just a few clicks. This guide walks you through how to remove any block from a page.   Before you start Deleting a block is permanent, so double-check that you no longer need its content before removing it. How to Delete a Block ...

Your header is the first visual impression that sets the tone for your entire site. From the image and color overlay to the headline and subheading text, your header communicates who you are as a clinic, even before a patient reads a single word. This guide will show you how to update your header image (globally and locally), edit the heading and su...

Looking to make changes to your subscription? Whether you want to add features like Social Plus or  SEO  Booster, remove add-ons you no longer need, or cancel your Clinic Sites Subscription entirely, we’ve got you covered.  This article walks you through the steps to manage your subscription. You'll find guidance on updating your plan and what to ex...

The crop focus feature lets you control how images are centered on your Clinic Sites website by choosing one of nine focal points.  By default, images are centered both vertically and horizontally, but depending on the layout or screen size, parts may be cropped. Setting a custom focus makes sure the most important part of your image stays visible. ...

Curious about how Clinic Sites works behind the scenes? This FAQ covers questions around our development platform. If you don’t find the answer you're looking for, don’t hesitate to reach out to our Support team.   Things to know You don’t need any technical background, as no plugins, patching, or coding is required to use Clinic Sites. Everything i...