Troubleshooting text pasting incorrectly from a word processor

If your text displays in the wrong font, size, or carries over hidden formatting when you paste it into Clinic Sites, there's a simple fix. This guide walks you through easy fixes to make pasted content look clean and on-brand.

Text Formatting Roadblocks

There are a few common reasons why copying from a word processor, like Microsoft Word, can disrupt your site’s text formatting. Here’s how to fix them:


Formatting Carries Over When Pasting

1. Navigate to the page where you wish to make changes. 
2. Click the Pencil Icon  to start making content changes on any block. 
3. Scroll until you reach the Body content section.
4. Click the Paste as text button
5. The Paste as text button will remain highlighted. Content will now be pasted as plain text until you toggle this option off.
6. Click the Update Block element button to save your changes. 

Text Still Looks Wrong After Using the Editor’s Paste Option (PC Users)

1. If formatting issues persist, PC Users can copy the content from Word.
2. Paste it into the Notepad program, as this converts all text to plain, unformatted text.
3. Copy the text from Notepad, paste it into the Clinic Sites text editor, and click Update Block element.

Text Still Looks Wrong After Using the Editor’s Paste Option (Mac Users)

1. If formatting issues persist, Mac Users can copy the content from Word.
2. Paste into the TextEdit program.
3. Go to the Format menu in TextEdit, click Make Plain Text, then copy the text again.
4. Paste the text into the Clinic Sites text editor and click Update Block element.

If your image issue still isn’t resolved after trying these steps, email our support team at support@clinicsites.co and we’ll help you with this. 

Next Steps

Now that your text formatting is clean and consistent, here are some other ways to improve your Clinic Sites content:

• How to add a terms and conditions page‍ 
• How to reorder blocks‍ 
• How to edit your footer‍