🌐 English â–Œ

How to Add a Link to an External Website

Learn how to properly format links to external websites for a seamless patient experience.

Customer Support

Updated September 25th, 2025

Adding links to external websites, like partner pages, booking platforms, or resources, helps your patients navigate to relevant information beyond your site. This guide walks you through three simple ways to add links: through your menu, through buttons in blocks, and within your text.


Delete

Before you start

You’ll need Admin access to make changes to menus, blocks, or text on your site.

You can add a clickable link in your main/navigation menu that points to an external site.

  1. In the top right corner of your screen, click Admin, then click Menus in the dropdown menu.
  2. Under Site Menus, click Main. 
  3. Click the Add Link button.
  4. Under Label, type the title of the page you want to appear in your menu.
  5. Under Link To, paste an external URL (including “https://”). 
  6. Click Save Link to apply your changes.
  7. Next, you'll want to click and drag the six-dot grid icon to the left of the new menu item to reorder where it's listed in your menu. 
  8. Move it to the desired position in the list, and its position will be saved.
  9. Refresh your webpage to see what the new tab looks like in the menu. 


You can direct visitors from any block to an external site using a customizable button.

  1. Navigate to the page where you wish to add the link.
  2. Hover over the block you wish to add a link to and click the pencil icon . As a note, not all block types allow buttons to be added.
  3. Scroll until you reach Button one text and Button two text. 
  4. Enter the button text into either Button one or Button two (e.g., Book Now, Learn More, etc).
  5. Set the link destination as either a page on your site by selecting it in the drop-down or paste the external URL starting with “https://”.
  6. Choose whether the link opens in the same tab or a new tab.  
  7. Click the Update Block button to save your changes.


Embed clickable links directly into text for emphasis and SEO backlinks. 

  1. Navigate to the page where you wish to add the link.
  2. Hover over the block you wish to add a link to and click the pencil icon
  3. Scroll until you reach the Body text area.
  4. Highlight the text you want to turn into a link.
  5. Use the text editor’s Insert/Edit Link tool.
  6. Paste the full external URL starting with “https://”.
  7. You can also select if you'd like the link to open into a new window or not by using the Target drop-down. 
  8. Click OK to add the link.
  9. Click the Update Block Element button to save your changes. 



Nicely done! You’ve now learned three ways to add external links—to your menu, buttons, and text—giving your visitors seamless access to resources beyond your site.

Delete

Note

Always include “https://” at the beginning of your external URLs. This ensures links work correctly and securely.


Next steps

Now that you've added external links, here are some next-level enhancements you can try:








Knowledge Base Software by Helpjuice